• How to Update Your Payment Method

  ⚠️ Important: Any changes made to your payment method or billing information will only apply to future invoices. We cannot modify or reissue past invoices with updated details. Step 1: Go to Billing Settings Log in to your Breakcold account. Click on your Profile icon in the top-right corner of the dashboard. Select (https://downloads.intercomcdn.com/i/o/x0ovont3/1532204938/bef930a2e109241b443a599ecaaa/image.png?expires=1760724000&signature=735aa944707382df7d70d7c358fFew readers

• What happens when my bill is overdue?

  When your payment is past due: Your workspace may lose access to connected services. Linked accounts (e.g., email, LinkedIn) may be temporarily disconnected. You may receive alerts or overdue reminders.Few readers

• How can I update my seat number?

  There are two ways to update your seat number: Go to Settings Billing Plan Or directly in the Billing section You can adjust the number of seats from either place. (https://downloads.intercomcdn.com/i/o/x0ovont3/1579992706/dbe8abb699e19c7915a3b2765797/chrome-capture-2025-6-20+%281%29+copy.gif?expires=1760625900&signature=576ad04b696d8f04c489d03bbaf5eeda36e062a05ca6641d3258a96f5d838ab9&req=dSUgH8B3n4ZfX%2FMW1HO4zfaPKSN7eJlPJpXKmlcv9Nd%2B18M6LpCpVcVsWgzO%0AMhdBRfSo3c0leMn%Few readers

• How Can I Extend My Trial?

  Note on Free Trial Extensions : At Breakcold, we want you to have the best experience possible. While we don’t officially offer trial extensions, we’re happy to review requests on a case-by-case basis. If you feel you need more time to explore the platform, just reach out to our support team and we’re here to help! Why Don’t We Offer Trial Extensions? Our free trial is designed to give you a complete preview of Breakcold. We don’t offer extensions to keep things fair for our paying usFew readers

• What Happens if I Change My Plan?

  If you upgrade, downgrade, or switch plans during a billing cycle, Breakcold will automatically apply a prorated charge or credit based on the remaining time in your current billing period.Few readers

• How to Add VAT or Billing Info

  ⚠️ Important: These changes will only apply to future invoices. We cannot modify or reissue past invoices with updated details once they’ve been generated. How to add VAT or update invoice details If you need your invoices to include your company name, VAT number, or any other billing information: Go to Settings Billing Click Edit billing information Fill in or update your company name, VAT number, or any other details Click SaveFew readers

• Can VAT numbers be added to past invoices?

  No. Once an invoice is issued, it’s locked and can’t be changed. This is to follow tax laws and keep records accurate. Why not? Invoices are finalized: After they’re created, invoices are locked to prevent changes. No manual edits allowed: Even if you added your VAT number before buying, but after the invoice was made, it still can't be added.Few readers

• Breakcold Pricing & Plans

  Breakcold Pricing Plans (as of May 2025) Breakcold provides flexible CRM and social selling plans for businesses of all sizes 1. CRM Essentials Price: $29.99 per user/month Ideal for: Small teams or startups initiating social media management and CRM integration. Key Features: Unified Email Inbox, CRM Analytics (Last 30 days), Manage from 7+ platforms, Reminders & Notes, Engagement Feed, Unlimited contacts & pipelines, API & Zapier integrations Trial: 14-day frFew readers

• Where can I see and manage my usage and plan limits?

  You can find your current plan details and usage limits by going to Settings Billing, then scrolling down to the Usage section.Few readers

• What You Can Do in the Billing Section

  💡Note: Only admins or billing owners can access and edit billing settings. For more info, check out Roles and Permission here 1. Subscription Overview View your current plan, including: Plan type (e.g., Essential, Pro, Max) Pricing and billing frequency Next renewal date (https://downloads.intercomcdn.com/i/o/x0ovont3/1537831298/df4d534dabd13f55168aa0e18de5/image.png?expires=17606259Few readers

• What should I do if I see unexpected billing issues or disconnections?

  Start by checking your transaction history and invoice details. If everything looks unclear or incorrect, reach out to our support team at support@breakcold.com for assistance.Few readers

• Can I reconnect my accounts after resolving the payment?

  Yes, once payment is completed, your account services should be restored. If not, contact support to trigger a manual refresh or reconnection.Few readers

• When Will I Be Charged?

  When Will I Be Charged? Your payment for Breakcold starts the moment you activate your subscription. Billing Start Date You’ll be charged on the day you subscribe, and that same date will be used for recurring billing either monthly, quarterly or annually depending on your plan. ⚠️ Important: If you subscribe on the 7th, you’ll be billed on the 7th of each month (or the same date annually if on a yearly plan). Invoices and Receipts After each successful payment, you’Few readers

• How can I prevent my account from being disconnected?

  To avoid interruptions: Ensure timely payments – Track your billing cycle and pay before the due date. Review plan changes – If you upgrade or downgrade your plan, confirm that any previous balance is paid. Use payment links – Follow any payment reminders you receive to settle invoices immediately.Few readers

• How Do I Unsubscribe or Cancel My Subscription?

  ⚠️ Important Refund Policy: Breakcold does not offer prorated refunds. Since cancellations can be done directly from the user interface, no refund will be issued for unused time in your billing cycle. You may request a refund for a monthly plan only on the first day of your subscription if it was a mistake. No refunds are issued for renewals if you forgot to unsubscribe. Refunds on annual plans are not available after 30 days. For full details, please refer to our Terms and CoFew readers

• Where Can I Find My Invoices?

  ⚠️ Important: Only account owners or users with billing permissions can view and download invoices. Where Can I Find My Invoices? You can easily access all your past invoices and receipts directly from your Breakcold account. Go to Settings (https://downloads.intercomcdn.com/i/o/x0ovont3/1579954818/36787841734fa5373e3209d8010d/image.png?expires=1760625900&signature=0a13f98d6c32e3470ef563287d6ea141c6b944241ea083ddeefedd79f5ad78eb&req=dSUgH8BFew readers

• Where can I change my plan?

  You can change your plan by going to Settings. There are two ways to update your plan: Go to Settings Billing Plan Or directly in the Billing section (hFew readers